Behind the Tower

How Contrail's Air Traffic Control Tower turns a tap in the app into a finding, an answer or an approved action. Select any part to see what it does.

Open the Tower

What keeps it safe

Five rules the platform enforces, whatever an agent decides

  • Agents read data and propose. Nothing in the business changes without a named person approving it.
  • Agents use the agreed metric definitions. They cannot invent their own version of a number.
  • Personal data is masked before any text reaches a language model.
  • Every question, query, finding and action is recorded and can be replayed.
  • Each agent run has a spending limit and a deadline. When it hits either, it stops and reports.

Service health

Right now, against each service's target

Design decisions

The choices that shape everything else

Where Netlight has built parts of this

Real client work, summarised from stories Netlight has published. None of them is the Tower itself. Each shows one part of this architecture delivered for a client. Netlight withholds most client names.

Ingest and data contracts

E-commerce price-comparison platform

Cloud-native event collection on AWS that validates events as they arrive, with data quality and privacy enforced.

Data latency cut from 24 to 48 hours down to 15 minutes.

Netlight stories
Data products

Global logistics provider

Grew the data department from 10 to more than 25 people and built end-to-end data products and machine learning infrastructure for dynamic pricing and market analysis.

Revenue up 5 to 20% across trade lanes.

Netlight stories
Real-time pipelines

Nordic logistics provider

Serverless pipelines that calculate emissions per item across tens of gigabytes of delivery data a day.

80% less manual reporting work, and near-real-time estimates for over 95% of parcel deliveries.

Read the story
Agents

Premium consumer brand

A multilingual chatbot taken to production, built on serverless agentic systems with Google Cloud AI.

Designed to scale across global markets.

Read more
Language models with evidence

Insurance leader

Document AI that automates the expert reading of technical insurance documents. The model quotes its source sentences before it answers.

High citation accuracy on tables, formulas and domain language.

Read the story
Cloud infrastructure

DKB

The digital banking platform for 6 million customers migrated to AWS.

Near-zero downtime and 50% lower infrastructure costs.

Read the story

Contrail is a fictional company and every figure here is generated. Technology names are typical examples, not a recommendation.